Lone Worker Services

From Selfless
Jump to navigation Jump to search

Lone worker services give remote employees the confidence that they'll always have support when they need it most. Solutions range from software to wearable technology designed to monitor a worker's location, activity and more. Employers often prioritize lone worker safety; however, it can be challenging addressing all the unique challenges these workers may present; whether working nights, alone or even travelling abroad there can be specific safety concerns that need addressing and mitigating.
Employees working alone face an increased risk of injury or death than those who work alongside coworkers due to lacking an effective support network to assist them during an emergency situation. Lone worker services offer solutions that enable employees to quickly connect with someone in case of an emergency; typically this involves software applications with automated control centers equipped with operators who can notify response teams about an impending threat immediately.
No matter what their need may be - whether after an accident, personal problem, or both - an employee needs accessing assistance 24/7, the right solution can ensure their welfare is monitored around the clock. This could involve anything from fully managed and secure lone worker services that offer emergency panic buttons, GPS tracking capabilities and escalation procedures; to a 24/7 manned call centre carrying out risk assessments and providing incident reports directly back to their employer.
Employee feedback regarding lone worker safety and management should be encouraged, as it will allow policy, procedures and technology to be improved to prevent disengagement with safety measures that have been put in place. Employees should also be encouraged to participate in any training courses provided as well as follow their employer's health and safety protocols.
An effective lone worker service should be employee-centric and allow its users to activate real-time monitoring and share their location when starting a shift or traveling to their worksite. Once their shift has concluded, this feature can be deactivated so they have complete control over when data collection occurs.
A lone worker service should also be configured to detect certain behaviors that could indicate emergency, such as prolonged inactivity or falls that could require medical assistance, that can trigger a call to an escalation contact for further action.
Closed solutions may be faster to implement due to using only their provider's technology from start to finish, offering greater streamlined implementation times than open solutions like Totalmobile Protect's Protect, but can limit choices available to your organisation and overlook opportunities to improve productivity and efficiency within your business. lone worker device An open solution like Totalmobile's Protect provides more opportunities for organizations looking for ways to optimise its lone worker service.